Our office has made many changes during this safer at home period to ensure the safety of our patients. We have:
- Added UVC light units in all the treatment rooms for added virus infection control.
- Made significant plumbing upgrades to ensure our plumbing lines are efficient and sanitary.
- Purchased a fogging machine that allows us to eliminate the aerosols in the treatment rooms after each procedure.
- Sneeze guards that provide a barrier between our front desk staff and the patients.
- Hand sanitizer in every room in the office.
- Taken steps to go completely paperless. Very soon all our transactions will be paperless and everything in our office will be completely digital.
- At the time your appointment is booked we will ask you a series of COVID-19 screening questions . You will be asked these same questions again when you arrive in the parking lot of our office.
- We will take and record your temperature upon arrival at our office as a part of the screening process.
- Masks must always be worn by all persons for the entire visit. We will have you remove your mask for your procedure only.
- We will ask you to text us or call us when you arrive so that we may meet you in the parking lot to take your temperature and ask you the COVID-19 screening questions.
- Appointments will be managed to allow for social distancing between patients. This might mean you are offered fewer options for scheduling your appointment to ensure everyone’s safety. We appreciate your understanding.
- We may ask that you wait in the car before/after your screening to control the patient traffic in our office.
- We will do everything possible to make sure you feel safe and welcome in this new environment.
FAQ ABOUT COVID-19
- When will you be open for non-urgent visits? We will resume normal business hours on Monday June 15th . Over the last month and a half we’ve had to cancel and re-schedule many appointments, we are rescheduling many appointments and thank you for your patience.
- Why did I receive new patient paperwork again? We are sending COVID-19 screening questions prior to every appointment. We may also ask each patient to update their health history forms.
- Do I have to wear a mask at my appointment? Yes, masks must always be worn by all persons for the entire visit. We will have you remove your mask for your procedure only. The CDC also recommends people over age 2 wear cloth face masks when outside their homes; we understand this may be difficult for younger children and will consider that when you visit us.
- Can I wait in my car for the appointment to start? Yes, you can text us when you arrive, we will limit the number of people in our reception area.
- Will both parents/guardians be allowed to the appointment? We ask that only one parent, guardian or caregiver join the patient at their appointment. Please call our office to make special arrangements if needed.
- What do I do if I test positive for COVID-19 a few days after my appointment? Because the incubation period can be a few days, it’s important you call our office to let us know.
- Does your practice have the necessary protective wear to start seeing patients? Yes, to ensure the safety of our team and patients we are strictly following state and federal guidelines about Personal Protective Equipment (PPE) requirements and would not see patients unless we have the proper equipment.
- Teledentistry options if the patient has a non-urgent question/concern for the doctor - During the ‘stay in place’ order Dr. Ghassemi offered virtual appointment options. We are excited to continue to offer virtual appointments to answer patient questions or concerns.
